Configuration management is the tracking, recording and monitoring of the elements of a business IT system and any changes and developments. This book provides invaluable advice and real-life examples for IT professionals who are implementing configuration management and also for technology-savvy business managers who need to use automated business services. The revised edition is updated to reflect latest IT service management practice.
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You can specify the type of files you want, for your device.Configuration Management: Expert guidance for IT service managers and practitioners | Shirley Lacy, David Norfolk.Not only was the story interesting, engaging and relatable, it also teaches lessons.