||0 of 0 people found the following review helpful.| this book is a great resource on how to write an effective letter|By Abigail|If you ever need to dispute a purchase or make a claim, this book is a great resource on how to write an effective letter. I've used her guidelines with several large corporations and received immediate responses every time.|0 of 0 people found the following review helpful.|.com |Rarely does a day go by when most of us do not have to deal with surly salespeople, cheaply made products, or vast and indifferent bureaucracies. Most of us endure this with a stoicism worthy of Seneca himself. After all, what's the use of complainin
How to get the best of shoddy shops, crooked car-dealerships, and heartless HMOs--without having to hire an attorney.
The Miss Manners of the consumer kvetch shows readers how to go postal, with complaint letters designed to melt the heart and sting the conscience of the most obdurate, negligent, or customer-hostile corporations.
Drawing on her experience as a pen-for-hire for irate consumers--and on the advice...
[PDF.ao68] Shocked, Appalled, and Dismayed!: How to Write Letters of Complaint That Get Results Rating: 4.61 (722 Votes)
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You can specify the type of files you want, for your gadget.Shocked, Appalled, and Dismayed!: How to Write Letters of Complaint That Get Results | Ellen Phillips. I have read it a couple of times and even shared with my family members. Really good. Couldnt put it down.